What we do
Corporate Services:
'SANKALP - aao, baat kare' aims to provide a safe platform for communicating, empathic listening in a full confidential environment.
At SANKALP – aao, baat kare, we understand that unresolved conflicts can negatively impact employee morale, productivity, and retention. Our approach is to provide a safe, secure, neutral platform where anyone feel comfortable to communicate and it is centered on:
- Confidentiality: Ensuring that all discussions remain private and secure.
- Neutrality: Acting as unbiased facilitators to guide productive conversations.
- Efficiency: Resolving conflicts quickly to minimize workplace disruption.
- Long-term solutions: We don’t just resolve the immediate issue but focus on fostering lasting peace and cooperation.
Our Goal
Every relationship, be it between colleagues within an organisation or between businesses outside, disagreements must be nipped in the bud before it flares up into dispute and then conflict.
SANKALP – aao, baat kare provides exactly that venting point
A happy employee minimizes the cost of conflict in a significant way. HOW?
Happy employees are more likely to engage in open and honest communication, which helps to address potential conflicts before they escalate. They feel more comfortable sharing concerns and feedback constructively.
Satisfaction in the workplace fosters a collaborative spirit. Happy employees are more inclined to work together, which can lead to smoother conflict resolution and fewer misunderstandings.
A positive attitude can de-escalate tense situations. Employees who are happy and content are better equipped to handle disputes with a level head and a focus on finding solutions.
Happy employees are less likely to leave their jobs, which reduces the costs associated with hiring and training new staff. This stability contributes to a more consistent and harmonious work environment.
When employees are happy, overall team morale improves. This can lead to a more supportive work environment where conflicts are less likely to arise or are handled more effectively.
Engaged employees are more likely to be invested in resolving conflicts in a constructive manner, as they care about the outcome and the impact on their work and colleagues.
In essence, a positive work environment contributes to a more efficient and harmonious workplace, reducing the time, resources, and energy spent on managing conflicts.
Business leaders talk about investing, profits, ease of doing business and want policymakers to provide a conducive atmosphere. ALL GOOD. But no one talks about ironing the creases or the bumps on the smooth business highway. Wherever there’s relation – personal/individual or business – disagreements bound to happen. Disagreements then get concretized into disputes which then escalate into conflict. BECAUSE there’s no communication which otherwise would have dissipated the disagreements right at the initial stage!
What we offer
We offer a range of mediation programs that cater to the unique challenges faced by businesses today, both in-person and online. Our goal is to provide your team with the tools and strategies necessary to foster a harmonious and productive work environment. Please note that, all charges for logistical support, will be provided by the company.
Workshops
At SANKALP we have our corporate mediation workshops which are designed to dive deep into conflict resolution techniques, tailored specifically to your business needs. Whether it’s addressing workplace disputes, team dynamics, or improving communication across departments, our workshops provide practical strategies for long-term success. These hands-on sessions encourage active participation and can be hosted in both online and offline formats.
Seminars
For organizations looking to introduce broader concepts and strategies related to mediation, SANKALP seminars provide a comprehensive overview of conflict management, negotiation tactics, and the role of effective communication. These are ideal for leadership teams, HR professionals, or any department involved in managing workplace relationships.
Interactive Q&A Sessions
Our interactive Q&A sessions allow for personalized, real-time engagement with mediation experts. This flexible format provides your team with the opportunity to ask specific questions, explore particular issues, and gain insights into solving disputes within the corporate environment. These sessions are available both online and offline, ensuring accessibility for all team members.
Workplace Conflict Mediation
Conflicts can arise from misunderstandings, competing priorities, or personality clashes, affecting team performance and overall morale.
At SANKALP, we provide comprehensive workplace conflict mediation services to help organizations address these issues proactively.
Our expert mediators facilitate structured, confidential discussions between employees, teams, and management to resolve conflicts swiftly and professionally.
Employee Grievances:
Concerns or complaints raised by employees regarding their work environment, treatment, or conditions. These issues can range from excessive workload, unfair treatment by supervisors, lack of recognition, to more serious matters like workplace discrimination or harassment.
- Workload: Employees may feel overburdened with tasks beyond their capacity, leading to stress, burnout, and decreased job satisfaction.
- Unfair Treatment: Perceived favoritism, unequal opportunities for promotion, or unfair allocation of resources can lead to dissatisfaction.
Workplace - Discrimination: Issues such as bias based on race, gender, age, or other protected characteristics can severely impact morale and lead to legal implications if not addressed.
Our Approach
Establishing a formal grievance procedure that encourages employees to voice their concerns and ensuring that the grievances are handled confidentially, with support from HR to foster trust.
Team Conflicts
Team conflicts arise when misunderstandings, miscommunication, or differing work styles lead to tension between team members. These conflicts can impact productivity, create a toxic work environment, and hamper collaboration if not managed effectively.
Approach to Resolution
Mediation & Facilitation: Acting as a neutral third party to help team members communicate their perspectives clearly and openly.
Management Disputes
Disagreements between employees and management over decisions, communication, or policies. These disputes may arise from leadership style conflicts, perceived unfairness in decision-making, or miscommunication regarding policies and goals.
Our Approach
Mediation : Facilitating open dialogue between management and staff to discuss concerns and clarify decision-making processes.
Counselling along with corporates and HR
We believe that every conversation has the potential to inspire change. We are dedicated to helping organizations build a culture of understanding, empathy, and respect, ultimately leading to enhanced performance and satisfaction for everyone involved.
We are here
By creating a foundation of mutual respect and understanding, we help organizations unlock their full potential, drive innovation, and achieve their goals more effectively.
Employee Dispute Resolution
Conflicts between employees or between employees and management can disrupt workflow, impact job satisfaction, and create a toxic work atmosphere. At SANKALP, we partner with HR departments to serve as neutral, impartial mediators who facilitate open and transparent discussions to resolve these disputes in a fair manner.
We are here
Our mediators ensure that all participants have the opportunity to share their perspectives in a controlled and respectful environment.
Service Matters
We help individuals and companies to solve cases related to service matters. We provide expert guidance and counseling to help identify the root causes of conflicts, misunderstandings, or dissatisfaction, and work collaboratively towards solutions that are fair, transparent, and satisfactory to everyone.
Our Approach
It involves a thorough analysis of the situation, considering all relevant legal frameworks, policies, and organizational norms. At “SANKALP – aao, baat kare” you can be confident that your case is being handled with diligence, empathy, and a commitment to achieving the best possible outcome.
SANKALP - aao, baat kare
Here we facilitate open communication and guide parties toward mutually acceptable solutions, fostering co-operation and understanding.