Frequently Asked Questions
FAQ
How does the platform help resolve concerns?
The platform provides a safe space where individuals can raise their concerns, which are then addressed with care and urgency. SANKALP focuses on bridging communication gaps and resolving misunderstandings to achieve fair outcomes that satisfy all involved parties.
Who can participate in discussions on the platform?
Anyone with a concern or issue they wish to discuss can participate. The platform encourages individuals, families, communities, and organizations to engage in open dialogue to find effective solutions.
Is there a fee to raise a case or participate in discussions?
No, participation in “SANKALP – aao, baat kare” is free of charge. The platform is committed to making constructive conversations accessible to everyone.
What kind of issues can I raise on the platform?
You can raise a variety of concerns, including interpersonal conflicts, misunderstandings, social issues, or challenges requiring resolution. No issue is too small, as the goal is to promote communication and find solutions together.
How soon can I expect a response or resolution?
“SANKALP – aao, baat kare” prioritizes prompt handling of every case. The timeline for resolution may vary depending on the complexity of the issue, but we aim to address all cases with urgency and care.
Is my information kept confidential?
Yes, confidentiality is a priority. Personal information and the details of your case will only be shared with relevant parties involved in the resolution process, ensuring a secure and respectful environment.
How do I submit a case or concern?
You can submit your case directly through the website by filling out the designated form or reaching out via the provided contact information. SANKALP’s team will review your submission and initiate the process to address your concern.
What if the resolution does not meet my expectations?
SANKALP aims to reach fair resolutions, but if you feel the outcome is not satisfactory, you are encouraged to provide feedback. We are committed to continuous improvement and will make every effort to address your concerns further.
Can organizations collaborate with SANKALP?
Yes, organizations, NGOs, and community groups are welcome to collaborate with SANKALP to promote communication, social harmony, and positive change.
How can I contact the SANKALP team for more information?
You can reach out via the contact form on the website or through the provided phone and email details. The team is always available to answer any questions or offer assistance.
SANKALP - aao, baat kare
Here we facilitate open communication and guide parties toward mutually acceptable solutions, fostering co-operation and understanding.